COLLECTION OF PERSONAL INFORMATION
"Personal information" is personally identifiable information such as your name, address, e-mail address, gender, birth date, password, and includes information about your product and service subscriptions and usage, credit information and billing records, service and recorded complaints.
Personal information is collected by Fantrax only when you specifically and knowingly choose to provide it to us, such as when you register for a league, enter a Fantrax contest/promotion, request our electronic communications, communicate with us via telephone, mail, email or "contact us" tool, participate in on-line chat room or bulletin boards or choose to subscribe to receive information, products or services from Fantrax.
We may also receive personal information from our business partners and other third parties, provided that such third parties confirm to us that they have obtained your consent to the disclosure of your personal information.
Personal information does not include certain business information, such as employee's job title, business address, e-mail address or work telephone number.
"Non-personal" information is information of an anonymous nature. Non-personal information may include your Internal Protocol Address (IP Address) or aggregate information, such as the number of visitors to the website or their geographic location. Non-personal information is collected by Fantrax through its website and may be used for technical, research and analytical purposes. Non-personal information collected through surveys, existing files and public archives may be used by the Fantrax to analyze its markets or to develop or enhance service offerings.
USE OF PERSONAL INFORMATION
Fantrax uses your personal information primarily for the purpose of providing you with the products and services you have requested from us, such as customizing the content you view, receiving newsletters and/or other communications for which you have registered, special offers or promotional materials, or confirming or fulfilling an order you have made.
Your personal information is used to communicate with you about your account and to provide you with information related to other Fantrax services. We may use your personal information from time to time to inform you about changes or enhancements to our products and services. We retain your website user ID and password so that upon request by you and receipt of identification we may remind you of them.
If you indicated that you were interested in receiving offers or information from selected Fantrax sponsors or advertisers, your personal information may also be used to contact you or to send you e-mail materials and other mailings about products and services that might be of interest to you. You always have the option, however, to advise us not to share your personal information with other Fantrax partners or to exclude you from marketing offers for other products or services.
If you enter a contest or other promotion offered by a Fantrax, your personal information will be used to administer the promotion, including the use of your name and selected other information for the purposes of contacting, announcing and promoting the winner(s) of the promotion.
Fantrax may also contact you from time to time to conduct market research and surveys in an effort to continually improve our product and service offerings.
DISCLOSURE OF PERSONAL INFORMATION
Unless you specifically authorize us to release your personal information, Fantrax will not sell, lease or trade your personal information to other third parties, unless required or permitted by law.
To enable us to more efficiently provide the products and services you have requested from us, Fantrax may share your personal information with selected third parties who perform services for us or supply goods. Such third parties may perform processing and other specialized services, such as prize fulfillment of our contests, collection of overdue accounts, product delivery or credit card processing. All third party service providers are provided only with such information as is necessary in the circumstances. Information provided to third parties may be used only for the purpose stipulated by us and is subject to strict terms of confidentiality.
If our intended use or disclosure of personal information changes, we will notify you accordingly. Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you. You may also withdraw your consent to any further collection, use or disclosure of information about you at any time by giving us reasonable notice and subject to contractual and legal restrictions. If you choose to opt-out of any use of your personal information, we keep your contact information so that your request can honoured.
Your personal information will not be used for any other purpose without your consent, except for limited circumstances where permitted or required by law, such as to collect a debt that you may owe to us or to comply with a court order or government regulations.
Fantrax will try to ensure that information about you is accurate, complete and up-to-date. However, please inform Fantrax to whom you provided your information of any change of name, address or other information. In the event you have questions about the accuracy of factual information we have collected about you, you will have access to that information in order to verify and update it. If we have disclosed inaccurate information about you to a third party, we will be pleased to contact the third party in order to correct the information.
Please be aware that no data transmission over the Internet or via e-mail is completely secure and therefore we cannot guarantee protection of all personal information in all cases. For example, we cannot guarantee protection against interception, misappropriation, misuse, or alteration, or that your information will not be disclosed or accessed by the unauthorized acts of others. Consequently, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. If you provide us with your credit card number, you should not send it electronically unless the email is encrypted or your browser indicates that the access to our website is secure. Materials posted to online forums such as bulletin boards or chat rooms are public, not secure, and may be viewed by anyone. Any personal information you post may be collected and used by anyone and may result in unsolicited messages from other parties.
ACCESS AND CONTACTING US
If you have any questions, comments or complaints about the collection, use or disclosure of your personal information by Fantrax, or if you simply want to know whether we have any of your personal information on file, you may contact Fantrax's Privacy Officer at: firstname.lastname@example.org or write us at:
2400 Oxford Drive
Bethel Park, PA 15102
Except in limited circumstances, as specifically provided by applicable privacy legislation, Fantrax can tell you whether it holds personal information about you. We can inform you of the source of your personal information, allow you to access to your personal information, find out how it has been used and the third parties to whom it has been disclosed. We also provide you with the means to access, correct, update, change or delete any personal information you may have provided to us.
Fantrax will only refuse access to information about you in those limited circumstances permitted or required by applicable privacy legislation. If Fantrax refuses access to you, it will provide you with the reasons for its refusal upon request. Exceptions may include information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons, and information that is subject to solicitor-client or litigation privilege. Fantrax will respond to your requests for access in accordance with applicable privacy legislation.
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